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Great read, and I appreciate learning more about your thought process.

I am still focusing on capacity-based pricing. It's a good short-to-medium-term solution, as it's easier to understand in terms of improving organizational efficiency (4:1 / 3:1 staffing cost ratio).

However, I believe we need to anchor the pricing on value—either the output's value or the value of knowledge—to remain competitive.

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fdh

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